Standard shipping is free for all orders in the continental US. Exclusions for free shipping apply to Hawaii and Alaska. Expedited rates are available on some items.
We ship smaller items via small package freight such as FedEx or UPS. They will drop this off at your front door without making an appointment.
Important information about your Chicken Coop and or Chicken run delivery.
We ship bigger items such as Coops, Runs via LTL freight. The shipping company will call to set up a delivery time. LTL freight will come on a Tractor trailer with 50′ or longer trailer. If a Tractor trailer cannot access your street, the shipper and We assumes no liability. You will take the responsibility to schedule an appointment with the shipping company to
(A) Pick up the coop or run at the terminal.
(B) Meet the truck to transfer the Freight to your vehicle.
Freight companies are only required to deliver your order to the bottom of your driveway. They do not go up your driveway or place your order in a specific location.
If you are not able to meet the shipping criteria you will be responsible for the shipping fee to return the freight.
We do not guarantee delivery times or days. The customer is responsible for receiving the delivery within 1-10 business days after purchase.
Missing Item
For every Coop or Run that you order there should be a SEPARATE pallet. If you are missing an item, please:
- Write number of items missing and the word SHORT on the BOL
- Call/Text us at +1(512) 348-6103
DO NOT LET THE DRIVER DO THIS FOR YOU!
Example – Ordered 1 Large Coop and 1 Walk-In Run = 2 pallets